Frequently Asked Questions
What is the hourly fee?
Crystal’s standard fee is $160 for a 50-minute therapy session.
Rebecca’s standard fee is $100 for a 50-minute therapy session.
Therapeutic Consultations are $300 for a 90-minute session.
EMDR Intensive fees vary based on the length of the intensive selected.
Do you accept insurance?
Red Cedar Psychotherapy is currently in-network with select insurance plans through Alma. While we continue to provide insurance-based care to existing clients, we are not currently accepting new clients using insurance.
New clients are welcome to begin services through private pay or eligible EAP benefits. If your health plan includes out-of-network benefits, Thrizer may also help you use those benefits and estimate potential reimbursement.
What do I do to get started?
It’s always helpful to schedule an initial consultation to explore your goals and decide if this is the best fit for you.
Once you schedule a consultation, you’ll receive a few forms to read (e.g., on privacy). You’ll also get a “Good Faith Estimate” for the cost of services. The estimate explains how much you could potentially spend after a year of therapy.
When you decide to move forward, we’ll send you an intake form to help us get started during your first session.
How do I make an appointment?
What is a free initial phone consultation?
If we both feel we’re a good fit, we can schedule your first appointment.
How do I pay?
What are your office hours?
Monday through Thursday: 9 AM to 5 PM
Friday: 9 AM to 2 PM
We’re not available on weekends.
How long is a typical session?
A typical session lasts 50 minutes.
If you have more to discuss and need more time, we can schedule an extended session. Please do this ahead of time, as we won’t be able to move other clients aside for additional unscheduled time.
Do you have a cancellation policy?
With whom do you work?
Crystal primarily works with adults and couples. Rebecca works with adults and adolescents (9 and up only).
We don’t offer family counseling.
Where is the office located?
Red Cedar Psychotherapy is located beside the US Post Office in Smyrna, Tennessee. Here’s the address:
240 Mayfield Drive Suite 206 Smyrna, TN 37167
Where do I park?
Is your office handicapped-accessible?
Our suite is located upstairs. There is an elevator on the first floor if needed.
Are there other things I should know about your office?
What are your strengths as therapists?
Crystal
I believe my greatest strengths are my curiosity and ability to make hard things make sense.
When I’m with you, I’ll want to know the “why” behind your behaviors and decisions. I’m constantly exploring links and root causes. When we explore them together, you’ll make those connections as well.
I’ll make recommendations to support you outside of the therapy room and explain how they help. Therapy shouldn’t be a mystery. I’ll speak in plain terms to help you learn more about yourself.
Rebecca
I believe my greatest strengths are my ability to make people feel comfortable and to turn what we talk about in therapy into practical tools for everyday life.
I want you to feel like you have a place where you can be yourself, talk through what’s weighing on you, and feel genuinely heard and understood.
But I also want you to leave therapy with something you can use. Whether we’re working through big emotions, relationships, stress, or a difficult transition, I’ll help you build skills and find strategies that make things feel a little more manageable outside of our sessions, too.
Have you been in therapy yourself?
We think it’s really important to practice what we preach and be in the best mental headspace we can be for the people who need us most.
Crystal attends her own therapy every month. When she experienced some seriously difficult moments in her life, she went every other week. She’s so thankful for her safe space. (Shout out to her therapist, James … he’s the G.O.A.T.!)
Are you LGBTQIA+ friendly?
Yes! We are human beings who work with other human beings. Whether you’re straight, gay, trans, etc., you’re a person with authentic feelings. In this office, you’re accepted. Our goal is to support you through whatever life throws your way. We’re in this together.
Do I have to lie on a couch?
Our couches are pretty cozy, and there’s an ottoman you can use if you’d like. Remember: This is your time to be open, comfortable, and yourself!
Am I allowed to ask you personal questions?
Sure. We’re pretty transparent therapists. With that in mind, we will never monopolize your session with our stuff. But we don’t mind answering questions about ourselves.
Cats or Dogs?
Crystal:
I have a dog (Miles), two cats (Ollie and Itty-Bitty), and two chickens (Henrietta and Coco). I love all of my crazy critters. There’s never a dull moment!
Rebecca:
I have two cats. They keep me busy!
